Privacy Policy – Luxe Laser

At Luxe Laser, we are committed to protecting the privacy of our clients, patients, and website users. We understand that privacy is a major concern, especially when it comes to personal and health-related information. This privacy policy explains our practices and procedures for collecting, using, and sharing personal and health information. This policy applies to our website, www.luxe-laser.com, and all other services provided by Luxe Laser.

We may collect information from clients and website users in a number of ways, including, but not limited to, when you:

• Visit our website
• Book an appointment
• Sign up for newsletters or promotional materials

The types of information we may collect include, but are not limited to:

• Name, email address, phone number, and postal address
• Payment information for services rendered
• Health-related information necessary for medical or aesthetic treatments

We use this information to:

• Provide and improve our services
• Communicate with clients and respond to inquiries
• Conduct internal analysis, research, and improve our website and services

We may also use your information to send promotional materials, special offers, or newsletters. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

We do not sell, trade, or rent personal information to third parties. We may share personal information with service providers, including payment processors, IT vendors, scheduling platforms, and marketing partners, who assist us in providing our services and are bound by confidentiality agreements. We may also share information with healthcare partners when coordinating treatment or with legal authorities when required by law or to meet regulatory requirements.

Third-party service providers are contractually required to safeguard your information and use it only for the services they provide on our behalf.

Our website may use cookies and other tracking technologies to improve our website and services, and to personalize your experience. Cookies are small data files placed on your device when you visit our website. They help us understand how you interact with our website and enable us to remember your preferences.

You can choose to accept or decline cookies by adjusting your browser settings. If you choose to decline cookies, you may not be able to fully experience all the features of our website and services.

We implement appropriate technical and organizational measures to protect personal and health information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Luxe Laser is committed to safeguarding your Protected Health Information (PHI) and complies with applicable HIPAA regulations. PHI may be used or disclosed for the following purposes:

• Treatment: To provide medical and aesthetic services and coordinate care
• Payment: To process billing and payment for services
• Healthcare Operations: For quality improvement, training, and administrative purposes
• Legal and Regulatory Compliance: To comply with applicable laws or respond to lawful requests

We may share PHI with third-party service providers assisting in service delivery. These parties are bound by confidentiality agreements and may only use PHI as necessary to provide their services.

We may use or disclose PHI only with your written authorization, except when required by law. Patients have the right to revoke their authorization at any time in writing, except to the extent that actions have already been taken based on your prior authorization.

Payment is generally required at the time of service. We accept cash, credit/debit cards, and financing options where applicable.

At Luxe Laser, we understand that privacy is a major concern for our clients and we are committed to protecting the privacy of your protected health information. As part of our commitment, we have implemented this privacy policy to outline your rights regarding your protected health information:

You have the right to access your PHI, which includes the right to inspect and receive a copy of your PHI. You may request access by contacting us at the contact information below.

You have the right to request that we amend your PHI if you believe it is inaccurate or incomplete. You may request an amendment by contacting us at the contact information below.

You have the right to request that we restrict the use or disclosure of your PHI for treatment, payment, or healthcare operations. We are not required to agree to your request, but if we do, we will comply with your request unless it is otherwise required by law. You may request a restriction by contacting us at the contact information below.

You have the right to request that we communicate with you in a confidential manner, such as by sending mail to an alternate address or by contacting you by phone at an alternate number. You may request confidential communications by contacting us at the contact information below.

You have the right to receive an accounting of certain disclosures of your PHI made by us in the six years prior to your request. The accounting will not include disclosures for treatment, payment, or healthcare operations, and certain other exceptions. You may request an accounting of disclosures by contacting us at the contact information below.

If you have any questions or concerns about your rights regarding PHI, please contact us at:

Luxe Laser
1500 Holland Rd, Maumee, OH 43537
Phone: 419-893-2775
Email: social@luxe-laser.com

We will make every effort to respond to your inquiry in a timely and efficient manner.

We retain personal and health information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

We reserve the right to update this privacy policy at any time. If we make changes, we will update this page and post the revised policy on our website. Your continued use of our services constitutes your acceptance of the revised policy.

If you have any questions or concerns about this privacy policy or your rights regarding PHI, please contact us:

Luxe Laser
1500 Holland Rd, Maumee, OH 43537
Phone: 419-893-2775
Email: social@luxe-laser.com

We will make every effort to respond to your inquiry in a timely and efficient manner.